For the Front Office
You’re juggling ten things.
Aveo isn’t one of them.
The work that used to take eight tabs and a phone call, in one place: check-in, insurance, checkout, and two-way SMS. Check-in confirms the safe sections for you and shows which ones still need a look.
One product, one bill. The pieces you used to outsource to Weave or Solutionreach are built in. No separate subscription, no separate login.
The front office day
What you actually do, supported.
One-screen check-in
Insurance, intake, balance, and consent in a single panel. Auto-confirm the safe sections, manually review the rest.
Eligibility for the whole schedule at once
Check coverage for every upcoming patient in one batch. The appointment card shows a green shield when coverage is verified and an amber one when it needs a re-check. No 4 PM scramble, no surprise out-of-pocket conversations at checkout.
One-panel checkout
Today's procedures, insurance estimates, patient balance, payment collection, and the next visit, all in one slide-over. Any balance can also go out as a text-to-pay link.
Claims, and what they depend on
Claims are built in: AveoDent builds each claim from the completed procedures, with the CDT codes and the payer and policyholder details, and tracks it until it is resolved. Sending claims electronically and checking eligibility automatically each run through an outside connection, a clearinghouse and an eligibility service, set up for your practice before go-live. Which payers they reach depends on that connection, so we check your payers with you on the demo call. A claim that cannot go electronically is sent on the payer website or by mail, then marked sent in AveoDent and tracked the same way.
Two-way SMS with Logan AI
Logan, our AI receptionist, drafts replies for the easy questions and routes the hard ones to a human. Hours, location, insurance — Logan auto-replies. Billing or clinical questions — escalated to the right person.
Missed-call text-back
Patient calls when the line is busy or after hours, and the system texts them back within seconds so they can book. The Weave replacement, without the second subscription.
Cancellation recovery + waitlist
A patient cancels and the system surfaces waitlist matches instantly. Fill the slot in 30 seconds, not 30 minutes of phone tag.
Family scheduling
Three kids. One trip to the dentist.
Text-to-pay
Send the balance. The patient pays from their phone.
Explore the live demo (name and email, then it opens) or book a walkthrough for your practice.
Where we’re not the right fit yet
Honest about the edges.
Some workflows we’re not built for — and we’ll tell you that on the demo call instead of selling you a contract and apologizing later.
- Native VoIP. Keep your phones. We replace the SMS / text-back / reviews / payments piece you'd otherwise pay Weave for.
- Call recording / call-pop with patient context on inbound ring. Your phone provider handles call routing; Aveo handles everything after the call ends.
- 20+ location multi-DSO. Group features exist; enterprise-scale controls (HITRUST, multi-tenant IT) are not yet at the bar a 50-location DSO would expect.
Different role on the team?
By practice
Want to see your front desk on Aveo?
30 minutes with Sean and Kali. Your real workflows. No sales theater.