For the Front Office
You’re juggling ten things.
Aveo isn’t one of them.
Easy enough that a temp can run check-in by lunch. Excellent enough to handle the work that used to take eight tabs and a phone call — real eligibility, real claims, real two-way SMS.
One product, one bill. The pieces you used to outsource to Weave or Solutionreach are built in. No separate subscription, no separate login.
The front office day
What you actually do, supported.
One-screen check-in
Insurance, intake, balance, and consent in a single panel. Auto-confirm the safe sections, manually review the rest. A temp can run check-in by lunch.
Eligibility runs the night before
Live integration to 450+ payers via Zuub. The appointment card already shows green or amber by the time you walk in. No 4 PM scramble, no surprise out-of-pocket conversations at checkout.
One-panel checkout, real claims
Today's procedures, insurance estimates, patient balance, payment collection, schedule-next-visit — one slide-over. Claims fire through Claim.MD with attachment transmission. Auto-COB from ERA to secondary.
Two-way SMS with Logan AI
Logan, our AI receptionist, drafts replies for the easy questions and routes the hard ones to a human. Hours, location, insurance — Logan auto-replies. Billing or clinical questions — escalated to the right person.
Missed-call text-back
Patient calls when the line is busy or after hours, the system auto-sends a text within seconds. Most book themselves back in. The Weave replacement, without the second subscription.
Cancellation recovery + waitlist
A patient cancels and the system surfaces waitlist matches instantly. Fill the slot in 30 seconds, not 30 minutes of phone tag.
Where we’re not the right fit yet
Honest about the edges.
Some workflows we’re not built for — and we’ll tell you that on the demo call instead of selling you a contract and apologizing later.
- Native VoIP. Keep your phones. We replace the SMS / text-back / reviews / payments piece you'd otherwise pay Weave for — not the dial tone.
- Call recording / call-pop with patient context on inbound ring. Your phone provider handles call routing; Aveo handles everything after the call ends.
- 20+ location DSO operational controls. Group features exist; enterprise IT controls are not yet at the bar a 50-location DSO would expect.
Different role on the team?
Want to see your front desk on Aveo?
30 minutes with Sean and Kali. Your real workflows. No sales theater.